- It is one of those things that is found at every company.
- It is pretty much the same job function at every company.
- It is one of the more important things at every company as people really care about their benefits, pay, promotions, etc.
You would think that after all these years HR would be down to a science. I haven't had any major problems at my new job that couldn't be dealt with but at the same time it hasn't been the smoothest of things either. I need to go to the eye doctor and somehow my information didn't make it to the insurance company, so I have to wait until they can go and process it. I'm kind of on a tight time line because I want to get some glasses for driving before I drive from Seattle to Los Angeles in a few weeks. It's just one of those things that should have been taken care of that isn't. It's probably because they deal with such sensitive and important issues that one minor slip up seems magnified. So perhaps I am being a little unfair.
Now in fairness, I never really used HR at Microsoft because I never really had a problem. They take good care of their employees, almost too good if you ask me. The nice thing about Microsoft is that you can take care of most things on your own without ever having to deal with another human being. Want to change your benefits, do it online. Want to take vacation, just do it yourself online. Maybe that's the key to things, take the "human" out of Human Resources.
What are your thoughts? Have you had issues with your HR department?